Import/Export Clerk
Job Description
This is a varied position working across both import and export operations within a fast-paced shipping environment. The company is happy to consider candidates with previous import experience who are keen to develop their knowledge of export processes, with full training provided.
Key Responsibilities
Coordinate import and/or export shipments from booking through to delivery
Liaise with shipping lines, hauliers, customers and internal departments
Arrange and monitor container movements, ensuring timely delivery and collection
Complete and process relevant shipping documentation (B/Ls, manifests, customs entries where applicable)
Track shipments and proactively manage any delays or issues
Ensure all jobs are completed accurately and in line with customer requirements
Maintain clear and professional communication with clients at all stages
Support the wider operations team with general forwarding duties
Requirements
Experience in freight forwarding or shipping (imports preferred)
Understanding of container movements and port operations (Felixstowe knowledge advantageous)
Strong organisational and communication skills
Ability to work in a fast-paced environment and manage multiple shipments
Good IT skills (experience with systems such as Destin8, CNS, or similar is beneficial but not essential)
Team player with a proactive and flexible approach
What they Offer
Opportunity to develop into export operations with full training
Stable, growing company within the shipping sector
Supportive team environment
Competitive salary and long-term career progression
Salary c£30,000